Systems built, processes shaped, teams trained.
A cross section of work we've delivered across maritime, banking, healthcare, manufacturing, government, life sciences, and beyond. Every engagement started with a Discovery Sprint and continued as a long term partnership.
International Yacht Company
International Yacht Company, the global luxury yachting business. We helped IYC build and run the operating systems used across the company: lead capture handling 6,000+ enquiries a year, broker assignment, contracts, crew portal, mobile and desktop apps, live dashboards, and AI woven into specific workflows.
- Yachting
- Operations Platform
- Integration
MSC Ship Management
A suite of operational apps for MSC Ship Management, the global container shipping organisation. Covers fleet expense approval, engineering and onboard stores control, and connected workflow tools, running across 500+ users and integrating with enterprise systems including SAP.
- Maritime
- Operations Platform
- Integration
Piraeus Bank
A case management system for non-performing loans (NPLs). The platform handles thousands of cases across multiple departments, tracking the state of legal activity on each one.
- Banking
- Case Management
Diaplous Maritime
An HR, crew and operations management system for global maritime operations. The platform manages 700+ guards across tens of concurrent operations at sea, and the thousands of certificates and documents the business needs to stay compliant.
- Maritime
- Operations Platform
- Compliance
Becker Data
Rebuilding Becker Data, a life sciences information company founded in 1994, around a single Regulatory Certifications Database. The RCD standardises DMF, KDMF, VMF, and a dozen further frameworks, handling CSV ingestion, validation, versioning, and the mapping of producers to products and salts. Three subscriber web apps and a free CPHI conference tool read from the same dataset.
- Life Sciences
- Data Platform
- Migration
SafetyPass
A full back-office management system and paired mobile app. Workers complete required safety training through a connected online platform, then carry their certifications on their phone to present on site. Used across thousands of workers.
- Compliance
- Operations Platform
- Mobile App
“We partnered with their team to develop a custom software solution, SafetyPass, and the entire process was professional, transparent, and delivered on schedule. The final product exceeded our expectations, improved our operational efficiency, and provided real value to our business.”
Manolis Chochlakis, CEO, Nextera Group
Athens Home Services
A worker-placement system for a household services agency: profiles and skills for thousands of workers, matched into households.
- Recruitment
- Operations Platform
- Integration
“I have worked with ICOSE since 2009 and I keep coming back, which tells you most of what you need to know. The work is clean, the process is easy, and they have a real grasp of what I need to communicate.”
Smaro Maniati, Founder, Athens Home Services
Sinvin Real Estate
A commercial real estate platform for Sinvin Real Estate, the NYC advisory firm. The system runs the full deal pipeline from listings, 360 degree property views and client shortlists through tour scheduling, document generation, commission tracking and closure, across thousands of properties and active deals.
- Real Estate
- Operations Platform
- CRM
Tennis Square
Building Tennis Square, a Greek sports brand running two operating models on one platform: an all year academy in Marousi with memberships, training groups, attendance, and lesson credits, and a destination sports venue in Rhodes where visitors pick tennis, padel, or fitness, choose a coach or court, and pay online. ICOSE shipped a public booking site and a CRM on Next.js and Supabase, hosted on Vercel.
- Sports
- Booking Platform
- CRM
OpenSea
A new booking management system, paired with an online booking and payments site we built alongside it. Customers reserve and pay on the web; the OpenSea team works the same bookings through their operations console.
- Charter
- Booking Platform
- Operations Platform
Athenian Yachts
Replaced the legacy back office with a booking and contract management system shared across the marina bases around the country. The platform handles hundreds of client bookings and contracts a year.
- Charter
- Booking Platform
- Operations Platform
Capitolia
A custom ERP and production system for Capitolia, an Argentine manufacturer of adhesive labels. Runs the full operational workflow from customer quotations and order intake through production planning and work orders, with live visibility into manufacturing status and inventory.
- Manufacturing
- ERP
- Operations Platform
LABWEAR
A custom ERP and operations platform for LABWEAR, the medical apparel company. Centralises customers, products, orders, invoicing, and fulfilment, and connects with the online sales and shipping platforms to coordinate sales, stock, production, and deliveries through a single back office.
- Apparel
- ERP
- Integration
Bernier/Eliades
A custom back office system for Bernier/Eliades, the contemporary art gallery, centralising contacts, artists, events, exhibitions, invoices, and works of art. The platform tracks artwork details and provenance, manages client and artist relationships, and gives the gallery a single view of how its people, works, and events connect.
- Cultural
- Migration
- Operations Platform
Premier CX
A CRM modernisation for Premier CX, a UK customer experience specialist. ICOSE planned and delivered the migration from CRISA, a legacy FileMaker CRM, into HubSpot. Years of customer, contract, site, and activity data spanning SharePoint, PromptVoice, and SOP were cleaned, mapped, and consolidated.
- CRM
- Migration
“ICOSE did far more than move data from one system to another. They understood the logic behind our legacy CRM and contract systems, helped us clean and structure the data, and guided the HubSpot migration around how the business actually works. Their approach was practical, clear and reassuring throughout a complex project.”
Anthony Buxton, CEO, Premier CX
Interarma
A hosted business management platform for Interarma, the international maritime safety, security, and risk management firm. Unifies accounting, quoting, and operations across three related corporate entities, replacing fragmented processes with one structured system covering ledgers, sales proposals, and project workflow oversight.
- Maritime
- Operations Platform
- ERP
Technava Group
Two FileMaker systems for Technava Group, built for two teams with separate disciplines. Sales planning holds clients, principals, shipping companies, leads, meetings, fleet and dry docking data, replacing scattered Excel and Access files. Marine insurance tracks claims, installments, brokerage and cashflow in euros and US dollars.
- Maritime
- Operations Platform
- Migration
Loue Froid
A field service and equipment management system for Loue Froid (now part of SunBelt), who rent cooling, heating, and power generation kit for server rooms, mining sites, and events like Formula 1. Technicians work the system on iPads in the field, filing worksheets, landing and pickup forms, and service reports offline, with sync once they are back in range.
- Field Services
- Field Service
- Operations Platform
Cygnus Technologies
A lightweight commercial operations platform for Cygnus Technologies, the Greek cybersecurity advisory serving maritime, energy, and healthcare clients. Tracks companies, projects, renewals, leads, customer forms, and quote generation with reusable templates and PDF output in one place.
- Cybersecurity
- Operations Platform
- CRM
Sylvia Ioannou Foundation
A bilingual digital archive platform for the Sylvia Ioannou Foundation. Inspiral is the public Greek and English archive of historical geography and travel literature; Zefyros is the back office that manages over 100,000 indexed entries, regional taxonomies, and research exports to partner universities.
- Cultural
- Operations Platform
- Web App
“We have an excellent collaboration at the database level as well as in the operation of the e-shop of the collaborating company in Greece. This is a partner who completes and resolves in the most correct way every assigned task and always follows future integrations.”
Dimitris Stefanou, BOD Member, Sylvia Ioannou Foundation
AdVenture SA
A living publishing platform for AdVenture SA on WordPress and WooCommerce. The catalogue handles available, unavailable, coming soon, free ebooks, and reproductions, with interest capture for unreleased titles, email collection for free downloads, and bilingual Greek and English product management.
- Publishing
- E-commerce
- Web App
Municipality of Spata-Artemis
A custom workflow system for the Municipal Police covering traffic tickets, restaurant and bar inspections, and the everyday paperwork of municipal enforcement.
- Government
- Case Management
- Integration
“ICOSE understood from the beginning that our work needed a practical system, not just another piece of software. They helped us organise daily municipal police operations in a clearer, faster and more reliable way, giving our team better visibility over cases, actions and follow-up. The result is a tool that supports the way the service actually works and helps us respond more effectively to citizens.”
Aggelos Dimitriou, Head of Municipal Police, Municipality of Spata-Artemida
Hellenic Ministry of the Interior
A structured analysis platform for the Hellenic Ministry of the Interior. Maps the Greek central government from official Government Gazette records. Around 150 users trace entities, responsibilities, and historical changes; through the financial crisis the statistics produced fed government reporting and the Troika.
- Government
- Data Platform
European Commission in Bosnia and Herzegovina
Technology Expert role for the European Commission in Bosnia and Herzegovina on a public administration reform programme. ICOSE advises the Council of Ministers, entity governments, and Brčko District on information management, coordination, and policy planning methodology supporting EU integration.
- Government
- Compliance
Venizeleio Hospital Heraklion
Updated and extended a set of FileMaker systems used in the hospital's Gastroenterology and Oncology departments to manage patients and their exams.
- Healthcare
- Operations Platform
- Case Management
Instituto Oral Modelo
A custom administrative and financial platform for Instituto Oral Modelo, the Buenos Aires institution educating children with hearing loss. Centralises student registrations, billing, current accounts, payment tracking, invoicing, and administrative reporting across the institution's back office.
- Education
- Operations Platform
- ERP